Improving as a PAT
Despite the skills and knowledge we amass through our experience it is sometimes useful to have a few helpful reminders and resources to refine what we do and how we do it. Whichever method of communication you decide to use make sure you communicate this to students and that they know how and when to contact you. Don’t assume that they will know how to contact you or that they will find this information from another source. Listening to the experiences of PATs, the following four skill areas were highlighted as particularly important. For each skill area you'll find general guidance to support these aspects of being a PAT.
- Where information disclosed suggests that the student is involved in illegal activity or in serious breach of Academic Partner policies.
- Where a PAT has concerns that the student may cause harm to himself/herself or to others.
- In these circumstances, each Academic Partner should have a nominated person, such as a Student Services Manager or someone within the Senior Management Team, whom the PAT can contact.
Managing your time
- Timetable 15 minute sessions with each student;
- Provide 3 half hour sessions over a year;
- Provide a regular appointment for queries.
- Meet with students as a group to cover common issues