Signposting and referring
PATs are not expected to know about every aspect of study provision with the University, so a valuable role in supporting students is to provide signposting and early referral to appropriate specialist information and assistance. This may include signposting on such issues as ICT access, library and learning resources, finance and personal concerns, including issues relating to disability or additional support needs and careers advice.
A student studying
Types of signposting
Support Services in each academic partner have professional expertise in a wide range of support areas and are there to help both advisers and students. Where a student agrees to be referred to more specialist services, try to make the referral during your meeting with the student and then to keep in touch and monitor progress. Keeping in regular contact is especially important where a student is a remote or networked learner and these students should expect a minimum of two pro-active contacts from their PAT each academic session.